outsourcing of activities by Banks

outsourcing of activities by Banks

ANB has enabled a large Bank to revisit its existing outsourcing governance.

client brief

A banking company using several vendors to execute its operations and business.


The key objectives of the outsourcing regulations

regulatory & business needs

The vital regulatory requirements of the outsourcing regulations triggered the following business needs:

  • Review and revise of Outsourcing policy in line with revised regulations
  • Constitution of Outsourcing Committee
  • Vendor Due diligence at onboarding and periodic performance evaluation
  • Strengthening of vendor agreement
  • Data confidentiality and security
  • Principles for outsourcing to related party
  • Periodic vendor audits / inspections
  • Business continuity
  • Record management


The key challenges encountered during the assignment was to classify activities into outsourcing in line with regulations in absence of clear description of on-field services provided by the vendor.

the approach

ANB with its qualified personnel helped the company in devising the framework for Governance, ensuring implementation and on-going review.

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